Our Policy

01 Information We Collect

At Zubi Tours, we collect personal information mainly to provide you with seamless travel experiences. This includes:

• Name, email address, and phone number when you make an inquiry or booking.
• Payment information (processed securely through our partners).
• Travel preferences, interests, and special requirements (e.g., dietary or medical needs).

02 How We Use Your Data

Your data helps us customize your Kashmiri and Ladakhi adventures. We use it to:

• Confirm your bookings and manage your itinerary.
• Send important travel documents and updates.
• Improve our website and customer service.
• Send promotional offers (only if you've subscribed).

03 Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your sensitive payment data is encrypted via SSL technology.

04 Booking & Cancellation

Please refer to our Terms & Conditions for detailed booking and cancellation policies. Generally, we require a partial advance payment to secure your slots, hotels, and permits.